The Changing Definition of Exclusivity The definition of luxury retail is evolving rapidly. It is no longer just about the physical space; it is about the seamless orchestration of the entire customer journey. In January of this year, I had the privilege of joining 1,500 C-suite decision-makers at the Emirates Palace Mandarin Oriental in Abu…
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We are leaving the “Magic Trick” phase of AI. By 2026, the industry will hit a hard reset. The hype cycle is crashing into the economic reality of physics, power, and P&L. See my thoughts here: What’s the recommendation?“Core AI Innovation Team”, while also giving access to all staff in an enterprise.
At the end of the eighties, I studied in Germany, focusing on a business and economics degree, and started working a bit in my family’s company. I was so excited about this degree that I started writing the software my family business was to use, and even sold it to two more firms. Since my…
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In the era of AI, the question for every business leader isn’t whether to transform — it’s whether to do it smart or stay stuck. We are at a strategic inflection point where the traditional IT playbook is not just outdated; it’s a liability. When fintech giant Klarna announces plans to “Shut Down SaaS Providers”…
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Podcast Version. Introduction Since my early days in technology, I’ve been captivated by a fundamental question: how do we consistently generate new products and services that drive growth and productivity at speed? This question has propelled me on an insightful journey across diverse organizations, where I’ve witnessed firsthand how technology can drive powerful change when…
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Audio Overview: Pivot Digital, together with InAdvance Consulting Group has conducted a global Technology Trend Survey, to better understand how global firms across continents are investing and innovation.
At Huawei APAC Digital Innovation Congress 2022 in Singapore, I had the great opportunity to share my thoughts on the future of the Retail industry. Retail’s future is colorful because it drives, above all other industries, the new consumer vertical and allows for innovation, experimenting, and constant engagement. Similar to banks competing with FinTech, the…
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Looking back at our Central Tech Alumni gatherings, it strikes me that this wasn’t just a “team”—it was an era. Our journey began in Feb 2017, when I was given the mandate to build the Central Technology Organization from scratch. Fast forward to today, and that original team has evolved into what we now jokingly…
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The unfortunate truth is, that a few of these “Leaders” (Or Major Players”) are responsible for the lack of digitization in Corporations and the mediocre performance. The only company I was recently in multiple touchpoints to be impressed with is McKinsey. They have reinvented themselves and are working with a framework of advisors, who have…
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A story about creating a culture and the best example is my last job, creating a startup in a corporation: In 2017, I got appointed as Group Chief Technology Officer for one of Asia’s and Europe’s largest retailers, to open the Digital Department! The key objective was building one of the strongest teams covering Product…
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